Catherine Torio

Catherine Torio is a dedicated professional with extensive experience in customer service and operations within the telecommunications and fintech industries. Currently serving as a Loyalty Operations Specialist at DITO Telecommunity Corporation, Catherine manages product updates and coordinates promotional offers. Prior experience includes roles at ShopeePay as a Senior Analyst, where responsibilities included resolving customer inquiries and managing voucher issues, and at CEMEX Holdings Philippines, where Catherine ensured accurate sales order creation and complaint resolution. Previous positions at PAYTABS involved processing merchant settlements and reconciliations across various regions. Catherine holds a Bachelor of Science degree in Computer Science from AMA University.