Amrita Shah

Amrita Shah is a seasoned professional in operations management with extensive experience in enhancing business processes and client engagement within the insurance sector. Currently serving as Senior Operations Manager at Ditto Insurance since September 2021, Amrita drives operational excellence by optimizing processes and leading high-performance teams. Previously, in the role of Operations Manager at PolicyBazaar.com from March 2016 to September 2021, Amrita managed contact center operations, improved policy issuance processes, and enhanced customer retention. Educationally, Amrita holds a Bachelor of Business Administration from T.M. Bhagalpur University, earned in July 2014.