Sanna Salahetdin-Alanko

Sanna Salahetdin-Alanko has extensive experience in customer service and operational management, currently working as an Inside Service Developer at Diversey Suomi since February 2013. In this role, Sanna focuses on developing and productizing internal services, managing key performance indicators, and overseeing project and process management, while also implementing enterprise resource planning systems such as SAP and SalesForce. Sanna has progressed through various positions at Diversey, including Project and Process Leader and Team Leader in Technical Customer Service, showcasing strong leadership and communication skills with stakeholders. Prior to Diversey, Sanna held roles in sales, marketing, and logistics at Herrankukkaro Oy and Posten Logistik SCM, building a solid foundation in customer relations and order management. Sanna Salahetdin-Alanko is currently pursuing a degree in Business Administration at Turku University of Applied Sciences, complementing a diverse educational background in customer service and tourism.