Intan Maizurah Ibrahim

Intan Maizurah Ibrahim is an accomplished professional in the healthcare and customer service sectors, currently serving as Senior Manager at DKSH Healthcare since May 2019, where responsibilities include overseeing the Healthcare Customer Service Operation. Previously, Intan held the position of Head at CTOS Data Systems Sdn Bhd, managing a diverse Contact Centre team, and served as Assistant Vice President at Astro for 16 years, where notable achievements included establishing a 40-seat Contact Centre and significantly improving staff performance and quality. Intan's career began as a Senior Customer Service Officer at iSynergy Sdn Bhd, focusing on customer inquiries and dispute management, and as a Client Services Executive at Eric Pringle PR Associates Sdn. Bhd., supporting various public relations events. Intan holds an LCCI Diploma in Public Relations from Stamford College, Kuala Lumpur.