James Wood

James Wood is an experienced CRM and digital marketing professional currently serving as the CRM Retention Manager at The i Paper since July 2023, focusing on subscriber retention and experience enhancement. Prior to this role, James held positions including CRM Manager at Hallenstein Brothers, where a comprehensive approach to digital customer experience was developed, and Global Email Marketing Specialist at icebreaker, managing international marketing channels and strategies. Additional experience includes roles at Farmers Trading Company Ltd, Haka Tours, and Yesshop, with a solid foundation in digital campaign management, social media, and content creation. James holds a Bachelor of Commerce in Marketing and Innovation/Entrepreneurship from The University of Auckland.