Adeniyi Adeshina has vast experience in customer service, technical operations, and back-office support. Adeniyi founded Smartsible and worked as a Quality Assurance Engineer at Dobility, Inc. Adeniyi served as a QA and Senior Customer Support Operation role at Invisible Technologies Inc. from 2019 to 2022. From 2018 to 2019, they were a Technical Back End Operation Lead at ntel, where they supervised the L2 support team and carried out user acceptance tests for product and application deployment. Adeniyi worked as a Back office Team Lead for ntel 4G Project and as a Back Office/Customer Retention Team Lead at ConSol Limited. Adeniyi was also a Customer Service Representative and a Back Office Executive at ConSol Limited. Overall, Adeniyi has a wide range of skills in customer support, team management, process development, and report preparation.
Adeniyi Adeshina obtained a Bachelor's degree from Olabisi Onabanjo University between 2010 and 2014. Adeniyi also earned a Mini MBA degree from Tekedia Institute, although it is unclear when they completed this program. Additionally, Adeniyi holds various certifications from LinkedIn and Udemy, including Programming Foundations: Software Testing/QA, Test Automation Foundations, Software Testing Masterclass, Write Better Emails: Tactics for Smarter Team Communication, and Managing mental health issues in the workplace.
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