Lucélia Carvalho

Lucélia Carvalho has diverse work experience spanning over several years. Lucélia started their career as a Vendedora at Camaleon, where they gained skills in customer service, sales, and store management. Lucélia then transitioned to a role as a Técnico da Informação at Montreal Oficial, where they were responsible for document virtualization and organization.

Lucélia then worked as an Analista de suporte at Fujitsu, providing technical support. Lucélia further expanded their technical skills as an Analista de suporte técnico at Clientis Gestão de Qualidade, where they directly supported users, configured systems and provided hardware and software support.

In 2015, Lucélia joined PAGO CARTÕES as an Analista de Suporte Técnico, where they provided technical support. Lucélia then moved on to Unicom Flexible Thinking, where they held roles as an Analista de Monitoração Jr and subsequently as an Analista de Monitoração Pleno, responsible for monitoring hosts, applications, and authorizers.

Lucélia continued to develop their monitoring and analytical skills at NAVA - Technology for Business, working as an Analista de Monitoração Pleno. Lucélia'sresponsibilities included monitoring hosts, applications, and authorizers, as well as developing and updating procedures and handling tickets.

Lucélia then joined Conductor Tecnologia em Meios de Pagamento, first as an Analista de Monitoração, where they monitored authorization environments and developed dashboards, alerts, and reports using various tools. Lucélia later transitioned to the role of Analista de Desenvolvimento, where they further enhanced their technical expertise.

Currently, Lucélia is employed at Dock as a Tech Product Owner, demonstrating their ability to take on high-level responsibilities in product management and technology.

Overall, Lucélia Carvalho's work experience showcases their technical proficiency, expertise in monitoring and support, and their ability to adapt and grow in different roles within the technology industry.

Lucélia Carvalho attended E.E Toufic Joulian from 2007 to 2009, where they completed their Ensino Médio, focusing on Conhecimentos Gerais (General Knowledge). From 2010 to 2012, they studied at Universidade Nove de Julho, earning a Tecnologia em Gestão da Tecnologia da Informação (Technology Management in Information Technology) degree. In October 2012, they obtained a certification in CMM - Sistema de Modelagem Para Desenvolvimento de Software (CMM - Software Development Modeling System) from Bradesco.