Roberta Loise has a diverse work experience spanning over multiple companies. Their most recent role was as an Operations Analyst - Customer Care at Dock, which they started in October 2022. Prior to that, they worked at BPP | Powered by Dock as a Relacionamento com o cliente from August 2021 to September 2022.
Before joining Dock, Roberta worked at Modelação Barueri as an Auxiliar de escritório from September 2018 to March 2021. Roberta also worked at Poupatempo as an Atendente from November 2014 to February 2018.
Further back in their career, Roberta worked at Grupo Embrasystem as an Atendente de Relacionamento from July 2013 to July 2014. Prior to that, they were employed at ITM Channel Marketing as an Assistente de Marketing Jr from March 2011 to December 2012.
Their earliest work experience was at IntelCav, where they held the position of Assistente Operacional from November 2005 to January 2011. In this role, they were responsible for initiating production based on demand, handling cards, and meeting daily targets. Roberta also maintained detailed production records, including start and end times and quantities of processed cards.
Roberta Loise completed their Graduação Tecnológica in Gestão Financeira at Estácio from 2017 to 2018. Prior to that, they pursued their Graduação Tecnológica in Marketing at Anhanguera Educacional from 2011 to 2012. In addition to their academic qualifications, Roberta also obtained several certifications. Roberta acquired the "Praticando Customer Experience" certification from Udemy in April 2022. In September 2020, they obtained the "Contabilidade Empresarial" certification from Fundação Bradesco. In August 2019, they completed the "Escrituração Fiscal" certification from Senac Brasil. Furthermore, in June 2019, they acquired the "Administração de contas a pagar, receber e Tesouraria" certification from Senac Brasil. In March 2018, Roberta completed the "Excel" certification from Senac Brasil. Lastly, they obtained the "Microsoft Windows, Word, Excel, Power Point, Segurança Digital" certification from Cebrac-Centro Brasileiro de Cursos in February 2018.
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