Hector Maseda

Hector Maseda currently serves as the Patient Care Regional Manager at Doctoralia, overseeing operations in Mexico, Spain, Colombia, Argentina, and Portugal. In this role, Hector ensures the accuracy of doctor information on the platform, manages feedback moderation, and analyzes data to improve user experiences. Previous experience includes roles such as Quality Assurance Manager and Manager Jr. Customer Success Enterprise at Doctoralia, as well as a Coordinator of Operations at SinDelantal.mx, and various supervisory positions at Telefónica Venezuela. Hector holds a Master of Business Administration from Top-E University and has additional qualifications in Positive Psychology and Systems Engineering.