Talita Passos is a seasoned professional with extensive experience in customer success and sales management across various companies, including DocuSign and WeWork. Currently serving as the Manager of Customer Success Account Management for Mid Market and SMB segments at DocuSign, Talita leads a team of over 15 representatives and manages a significant book of business. Previous roles at DocuSign involved managing enterprise accounts, spearheading diversity initiatives, and overseeing market development sales. Talita's background includes a leadership position at Caju as Head of Sales, as well as multiple strategic sales roles at WeWork, where responsibilities encompassed business development, account management, and driving renewals for key global accounts. Education includes a specialist degree in Finance for non-financiers and a master's in Marketing from BSP, along with ongoing postgraduate studies in Humanities.
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