Manmeet Kaur

Manmeet Kaur has extensive experience in the field of operations and human resources. Manmeet began their career in 1999 as a Technical Executive at Software Technology Group, where they were responsible for training corporate clients in web designing packages and Microsoft Office. In 2002, they joined EXL Service.com (I) Pvt. Ltd as a Process Trainer, managing the COPC data for a team of 150-200 trainees and maintaining the logistical requirements and leaves of the training batches. In 2005, they joined Dell as a Transition Queue Manager and Assistant Manager, focusing on delivering positive Customer Experience according to Dell Standards, ensuring optimum performance of the team on quality and productivity metrics, and interacting with cross functional groups. In 2007, they became the Deputy General Manager at Concentrix for ASEAN Countries and Senior Human Resources Manager Employee Solutions, where they were responsible for streamlining the HR Backend systems, automating processes to drive efficiencies, and handling HR operations for 3500 employees. In 2021, they joined Webhelp India as the Human Resources Director, responsible for driving the People agenda for India as a country, working with APAC and India teams on RFPs for potential clients, and leading ESG and CSR initiatives. Currently, they are the Director of Operations and General Manager Operations at Docyt since 2022.

Manmeet Kaur's education history includes a B. Sc. Mathematics (Hons.) from Delhi University's S.G.T.B between 1994 and 1997. Manmeet also has a Sr. Secondary (Medical) from Guru Harkrishan Public School, with a focus on Mathematics, English, Physis, Chemistry, and Biology. In addition, they have obtained a number of certifications from LinkedIn, including "How Leaders Drive Results and Resolve Conflict in a Hybrid Workplace" (2022), "Diversity Recruiting" (2021), "Influence Without Authority (getAbstract Summary)" (2021), "Presenting to Senior Executives" (2021), and "20 Habits of Executive Leadership" (2021).