Heather Ramirez

Heather Ramirez is currently a Client Services Manager at Dolphin Debit Access, providing oversight and support for client services since February 2023, and previously held the role of Client Services Specialist. Prior experience includes serving as a Client Experience Associate at NYDIG from January 2022 to September 2022, where responsibilities encompassed resolving inquiries and enhancing customer experiences through efficient problem-solving. Heather's extensive background at Wells Fargo, spanning from July 2007 to November 2021 as a Service Manager II, involved managing store operations, coaching tellers on compliance, and ensuring accurate financial documentation, thereby significantly contributing to operational success and loss prevention.