Karrah Baker has a diverse work experience in customer success and operations roles. Karrah is currently working as a Sr. Customer Success Manager at Domo, Inc. since November 2021. Before that, they worked at Podium, where they held various roles including Sr. Customer Success Director for Named Accounts from May 2021 to November 2021, Customer Success Director for Named Accounts from April 2019 to May 2021, Sr. CS Manager for Named Accounts from March 2018 to April 2019, CS Manager for Strategic Accounts from June 2017 to March 2018, and SMB Implementation Manager from December 2016 to June 2017. Prior to their time at Podium, Karrah worked as an Implementation Specialist II at ADP from May 2016 to December 2016. Karrah also has experience at PayScale, Inc. as a Sr. Customer Operations Specialist from September 2014 to April 2016 and as a Customer Operations Specialist from August 2013 to September 2014.
Karrah Baker pursued their education from 2007 to 2012 at the University of Idaho, where they obtained a Bachelor of Science in Psychology. During their time there, they also completed a minor in Business Administration. In 2011, Karrah participated in the National Exchange Program at the University of Tennessee, Knoxville, although the specific field of study for this program is not provided.
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