Susanna Brown

Susanna Brown is an experienced customer service professional with a robust background spanning over three decades. Currently serving as a Senior Customer Service Representative at Star Packaging Corp. since May 1988 and as a Senior Sales Service Representative at Master Packaging, Inc., Susanna manages customer support for over $10 million in annual sales, ensuring high customer satisfaction through effective communication and order management. Prior roles include Leasing Expeditor at Northwest Oxygen, where responsibilities involved coordinating medical equipment leasing nationwide, and various administrative positions at Ernst & Whinney, supporting tax auditors and managing schedules. Susanna's educational background includes studies at Hillsborough Community College and graduation from Madonna High School.