Paul has been providing customer service in one form or another his entire working life, but it really made itself known as a passion when he did so at Zappos, eventually becoming a trainer before spending several years as an organizational development and employee experience consultant. He's extremely excited to have joined DonorsChoose, where he feels he can truly make a difference for so many.
When he's not working, he's spending time with his partner, playing video games, or adventuring in his second life known as Dungeons & Dragons.
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