Gian Luca Cocchi

Gian Luca Cocchi is an accomplished professional with extensive experience in customer success and service management. Currently serving as Customer Success Manager at Doxee since September 2012, Gian Luca oversees the technical structure for service configuration and the development of vertical software applications related to Customer Communication Management (CCM). Previous roles at ebilling S.p.A. include Service Configuration Manager and Head of Development Unit, where responsibilities included managing supplier relationships, controlling unit costs, and participating in budget reviews. Earlier career experiences involve positions as QA Software Manager at Data Service Technologies spa, Project Manager at Delfi srl, and Software Architect at Data Service Software srl. Gian Luca holds an Executive Master in Managing Innovation from ELIS Corporate School and a degree in Computer Engineering from Università degli Studi di Parma.