Paula Davis-Morales

Paula Davis-Morales is an experienced program and client services manager with a strong background in operational management and team leadership. Currently serving as Program Manager at Doxim since June 2017, Paula focuses on developing best practices and systems to enhance the performance of Account and Client Services teams, fostering long-term client relationships. Prior to this role, Paula held the position of Manager of Client Services at Doxim and worked at OptumRx / UnitedHealth Group as Operations Manager, overseeing large teams and improving service delivery processes. Paula's early career included a managerial role at CCS Medical, where responsibilities included leading customer support and specialty product teams.