Jennifer Kaufman

Jennifer Kaufman is an experienced business analyst and customer relations professional with a diverse background spanning over two decades. Currently serving as a Business Analyst - Compliance at DPL Energy Resources since March 2013, Jennifer has effectively resolved complaints, documented trends, and organized contract processes. Previous roles include Customer Relations Supervisor and Contracts Supervisor, where Jennifer demonstrated strong leadership and problem-solving abilities. Earlier experience includes a supervisory position in customer service at Evenflo Juvenile Furniture, as well as roles in journalism at the Greenville Daily Advocate. Jennifer holds a Bachelor of Arts degree in English Language and Literature from Wright State University.