EH

Erik Hanstad

Retail Service Desk Analyst at Dr. Martens

Erik Hanstad is a skilled professional with extensive experience in technical support and retail management. Currently serving as a Retail Service Desk Analyst at Dr. Martens plc since October 2023, Erik previously worked as a Nike WHQ Deskside Support Engineer from July 2022 to February 2023. Erik's background includes a role as Call Center Lead Agent/Trainer at Oregon DMV from May 2018 to January 2022, and as Assistant Retail Sales Manager at The Third Eye Shoppe from December 2009 to April 2012. Erik’s career began at Apple, where responsibilities included Business Manager, Localization Specialist, Translator, Retail Sales, Trainer, and “Sub-Genius” from October 2004 to November 2009. Earlier experience includes serving as Network Engineer II at MCI WORLDCOM Communications Inc, managing Stock Market networks for prominent financial institutions. Erik attended Santa Barbara City College, focusing on Music Composition/Performance and Multimedia.

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