Technical Copywriter - GLT Operations

Technical Copywriter - GLT Operations

We believe that the only right way forward is to develop products and practices that leave our planet better than it was yesterday. That is why we are committed to safely and efficiently producing the highest quality products. We never stop reinventing them. All this, however, would not be possible without the right team.

Role:  Technical Copywriter

Reports To: GLT Operations Manager

Job Overview: The Technical Copywriter is responsible for creating, maintaining, and enhancing technical documentation for our products and services. This role involves collaborating with subject matter experts (SMEs) and cross-functional teams to develop user manuals, technical reports and pilot plant user guides.

Key Responsibilities

Operational Efficiency

• Creating and maintaining technical documentation such as user manuals, technical reports and pilot plant user guides.

• Collaborating with Metallurgists, Engineers and Technical Leads to gather technical information.

• Organising content logically to make it accessible to various audiences.

• Editing and proofreading to ensure content is clear, consistent, and accurate.

• Ensuring that documentation meets the needs of customer for pilot plant trials and plant trials

• Managing version control of documents to keep content up-to-date.

• Utilising various tools to create, manage, and publish technical data.

Stakeholder Relationship Management  

• Builds and nurtures relationships with wustomers where required.

• Builds and maintains collaborative relationships with internal teams and relevant stakeholders.

Financial Management

• Monitors expenses, ensuring expenditure is within approved budgets and Delegation of Authority (DOA).

Safety, Health and Environment Compliance

• Ensure compliance with all Safety, Health, Environment and all other regulatory statutes, and all other safety and quality processes for the area of responsibility/work.

Qualification, Skills and Competencies:

• Educational Background: Bachelor’s degree in English, Technical Communication, Computer Science, or a related field.

• Work Experience: Minimum of 3 years’ experience as a Technical Writer or in a similar role.

• Technical skills: Strong understanding of technical concepts and ability to translate them into user-friendly documentation

• Project Management skills: Ability to work independently and manage multiple projects simultaneously, familiarity with version control systems and Agile methodologies is a plus.

• Communication skills: Excellent written and verbal communication skills.

• Technical Competencies: Effectively handling detailed information and being consistently attentive to details. Possesses, acquires, and maintains the technical expertise required to do the job effectively and to create client/customer solutions. Technical/professional expertise is demonstrated through problem solving, applying professional judgment, and competent performance.

Other requirements:

• Must have the ability to travel overseas.

Who are we?

• Experts and innovators in cyanide-based chemistry

• Reimagining what’s possible with familiar chemistry

• The largest and most robust network of experts for cyanide support

• World leader in manufacturing excellence

• Committed to safety and efficiently producing qualify products

• A global supplier with a family business approach

• Providing dedicated, personal service to our customers around the world

• Focused on the future of our plant

• Developing products and practices that leave our planet better than it was yesterday

• Empowering our people

• Supporting our people to help them realize their full potential and lead our company forward

• An international team driven by a shared vision

• Working across geographies with a conscious ambition to be the best at what we do

Who we are:

Draslovka is a global supplier with a family business approach focused on the future of our planet.

We are an international team driven by a shared goal and guided by our core values:

• We put safety first

• We always do the right thing

• We build strong relationships

• We act like business owners

• We constantly reimagine what’s possible

We specialize in the manufacture, distribution and application of CN-based chemistries, with more than 100 years of experience in CN chemistry and production for chemical synthesis, mining, industrial and agricultural applications. We have operations in the Czech Republic, United States, South Africa, Australia, New Zealand and India, and serve customers around the world. Come be part of our team!