Shmuel Bak

Shmuel Bak is a skilled Cloud Operations Engineer at Driivz, with previous experience as a Field Application Engineer at HARMAN International and a Technical Support Engineer at WhiteSource. Spanning over a decade, Shmuel's career includes significant roles at TOMIA as a Professional Services Engineer, where responsibilities included leading flagship project implementations for tier 1 Mobile Operators, collaborating with R&D and QA, and providing tier 3/4 support. Additionally, at Starhome Mach, Shmuel served as Technical Support Team Lead, managing support engineers and overseeing service quality for roaming solutions. Earlier experience includes positions in technical support and data analysis, emphasizing customer care and system monitoring.