Noémi Mukama

Noémi Mukama has a diverse work experience spanning multiple industries. Noémi started their career as a Senior Customer Care Specialist at Vistaprint, where they managed B2B prospect accounts and provided comprehensive account management services. Noémi then joined Kone as a Sales Assistant, supporting the Key Account Manager and addressing customer inquiries. Afterwards, they worked at Heise Regio Concept as a Specialist Website Service SEO, where they focused on search engine optimization strategies for B2B accounts. Noémi later joined Drooms as a Customer Service Manager, overseeing project management and implementing customer service objectives. Noémi is currently working as a Senior Customer Success Manager at Drooms, where they proactively engage with Real Estate A-clients, collaborates with cross-functional teams, and conducts training sessions for data room administrators.

Noémi Mukama completed their higher education at Europafachakademie Dr. Buhmann from 2005 to 2009. During this time, they obtained a Higher European Diploma in Tourism, specializing in International Tourism, Economics, and Project Management.

In addition to their formal education, Noémi Mukama has acquired various certifications to enhance their professional skills. In June 2021, they obtained a certification in Projektmanagement from Laudius Akademie für Fernstudien. Noémi also completed a certification in Managing a Customer Service Team from LinkedIn in October 2019. Recently, in August 2022, Noémi Mukama obtained a Certified ScrumMaster certification from Scrum Alliance. Furthermore, they have acquired a Change Management Laudius Zertifikat from Laudius Akademie für Fernstudien in January 2022.