Célia Guyot

Célia Guyot is currently a Events & Customer Support at Droople. Célia has previous experience working as a Customer Service Representative for Kennametal and as a Service HUB coordinator for KBA-NotaSys SA.

Célia began their career in customer service, where they were responsible for analyzing customer needs, providing information about products and services, processing quotations and orders, and helping customers resolve complaints. Célia was also active in the implementation of SAP in Germany and France, and was responsible for training the French and Spanish teams from the new company.

In their current role as Service HUB coordinator, Célia is responsible for ensuring that service activities in the HUB are properly understood, executed, and documented. Célia also creates, verifies, and deploys new processes as required, and travels to the HUB on a regular basis to inform, train, and audit the local teams.

Célia Guyot has a LEA from the University of Alaska Southeast and a Licence Langues Etrangères Appliquées in Anglais Espagnol Commerce Tourisme from the Université de Franche-Comté.

They are on a team with Thomas Rerolle - Production Technician, Denis Vörös - Head of Products & Supply Chain, and Dominique Buisson - Sales Director, France. Their manager is Ramzi Bouzerda, CEO & Founder.