Tony Hsu

Tony Hsu has extensive experience in customer support and quality assurance roles. Tony'smost recent position was as a Customer Support Specialist at DTEN starting in 2020. Prior to that, they worked at TIBCO Software for 15 years, where they served as a Senior Customer Support Specialist. In this role, they successfully resolved customer issues, conducted UAT test plans, and consistently achieved high customer satisfaction rates. Before their time at TIBCO Software, Tony worked as a Quality Assurance Analyst and Team Lead at Atari, where they evaluated software pre-release versions, managed testing performance, and presented findings to developers. Tony also briefly worked as a Product Support Technician at Electronic Arts.

Tony Hsu attended San Jose State University from 1997 to 2002, focusing on Management Information Systems, General. No specific degree was mentioned.