Mahmoud Saad

Mahmoud Saad is a seasoned Customer Service Supervisor with over 12 years of experience in high-volume call centers. Currently serving as a Contact Center Supervisor at Dubai Taxi Company since November 2023, Mahmoud previously held the position of Customer Service Supervisor at Namshi.com from March 2015 to January 2024. Earlier roles include Customer Experience Associate at Emirates Development Bank and Assistant Manager at Vodafone Egypt. Mahmoud holds a Bachelor of Laws (LLB) from Cairo University, specializing in International Law and Legal Studies, completed in 2011. Mahmoud possesses a strong ability to inspire team members and drive exceptional customer service aligned with company objectives.