Robert Pietrobono

Robert Pietrobono has extensive experience in IT support and system administration, currently serving as a System Administrator at DUCA Financial Services Credit Union Ltd. since April 2017. In this role, Robert has successfully upgraded all Windows Server 2008 servers to Windows 2016/2019 and transitioned outdated Windows 7 computers to Windows 10 Enterprise. Previously, as a Technical Support Analyst at the same organization, responsibilities included addressing employee issues, participating in IT projects such as Office 365 migration, and implementing mobile device management solutions. Prior experience with IBM Canada involved roles as a Helpdesk Level 1 and Level 2 Agent, focusing on troubleshooting and support for Scotiabank employees. Robert holds an Associate’s Degree in Computer Technology from Seneca Polytechnic, obtained from 2011 to 2014.