Horacio Pereira

Horacio Pereira is an experienced professional with a diverse background in customer care, project management, and operations across multiple industries. Currently serving in Customer Care at DUCSA since July 2019, Horacio has held key roles at Atento, MAPFRE ASISTENCIA, Grupo Vitadream, Group RCI, Abbott Laboratories, and CCR - Marketing Investa, demonstrating expertise in service coordination, operational efficiency, demand planning, and market research. With a Bachelor's degree in Economics from Universidad de la República and ongoing advanced studies in Logistics and an MBA, Horacio combines practical experience with academic knowledge to drive results in various organizational contexts.