Chris Wareham is an experienced technical support professional with a diverse background in software engineering, technical analysis, and client support across multiple companies. Currently serving as Technical Support Team Leader at Brightly since June 2022 and as Advisory Technical Support Analyst since May 2020, Chris specializes in delivering client-centered solutions for various software applications, advocating for customer needs, and mentoring global team members. Previous experience includes a senior role at Pitney Bowes, where Chris also focused on client support and team training, and software development positions at MapInfo and Southbank Systems Ltd. Educational qualifications comprise an MSc in Computer Science from the University of Kent, a PhD in Animal Nutrition from the University of Nottingham, and a BSc in Agriculture from the University of Reading. Technical proficiencies encompass SQL database management, Salesforce CRM, and Geographic Information System (GIS) expertise, complemented by strong communication skills in client interactions and team collaboration.
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