Mia Malic

Mia Malic is a dedicated Client Support Specialist at Brightly since February 2023, where responsibilities include delivering exceptional customer support and addressing client inquiries through various communication channels. Previously, Mia served as a Post Closer at Quontic, ensuring closed loan file accuracy and eligibility for sale while collaborating with agents to resolve issues. Prior roles at Homepoint included Loan Submission Specialist and TPO Fulfillment Services Associate, focusing on document preparation and employment verification. Experience also includes positions at Mellow Mushroom as a Hostess, The Black Sheep as a Field Marketing Manager, and GameStop as a Senior Guest Advisor. Mia holds a Bachelor of Science degree in Environmental Science with a minor in Software Systems from the University of North Carolina at Charlotte, completed in 2020.