Niki Dobbins

Niki Dobbins has a diverse work experience spanning various industries and roles. Niki currently holds the position of Director of Client Support at Brightly since March 2022. Prior to that, they worked for Dude Solutions, starting as a Client Advisor in the Legendary Support Team from August 2012 to August 2014. Niki then became a Client Advisor in the Implementation Team from August 2014 to November 2015, handling product implementations for SchoolDude. From November 2015 to April 2018, Niki served as the Legendary Support Team Manager, overseeing a team of Client Advisors and managing support logistics. In April 2018, they were promoted to Senior Manager of Client Support, a role they held until joining Brightly in 2022.

Before their time at Dude Solutions, Niki worked as an Employee/Instructor at Grand Slam USA from May 2005 to 2014. Niki was responsible for maintaining the Pro Shop, handling sales and marketing duties, and organizing schedules for coaches. Niki also have coaching experience, serving as the Head Softball Coach at Wake Technical Community College from August 2009 to July 2012. During this time, they managed all aspects of the softball team, including practices, games, scheduling, and recruiting.

Additionally, Niki worked as a Coach at St. David's School from August 2007 to May 2009. Niki served as the Head Softball Coach for grades 6-12 and also coached the middle school cheerleading team. Prior to that, they worked as a Teacher at Children's Academy from May 2006 to January 2008. In this role, they taught different age groups, including infants, toddlers, and pre-kindergarten children, and was responsible for creating and implementing lesson plans.

Overall, Niki Dobbins' work experience showcases a strong background in client support, team management, coaching, and teaching.

Niki Dobbins has a Master of Arts degree in Liberal Studies, with a focus on People and the Environment, which was obtained from North Carolina State University. Niki attended the university from 2009 to 2011. Prior to that, they earned a Bachelor of Arts degree in Liberal Studies with a specialization in Psychology from Peace College. Niki completed their undergraduate studies at Peace College from 2002 to 2006.

In addition to their formal education, Niki Dobbins has obtained certifications in the professional field. In December 2021, they received a certification titled "Asking for Feedback as an Employee" from LinkedIn. Niki also obtained a certification in "Pendo Essentials" from Pendo.io in January 2021.