Malkit Samra

Malkit Samra is an experienced IT professional currently serving as IT Analyst 2 at Duffy Kruspodin, LLP since January 2021, following a role as Outreach & Helpdesk Technician at Educational Results Partnership from February 2019 to January 2021. In the prior position, Malkit conducted targeted outreach to educational institutions, supported data management using SQL, developed KPI dashboards in Power BI/Excel, and managed a CRM system. Malkit began a career in customer service and technical roles at Costco Wholesale and Best Buy, where skills in customer engagement and technical support were honed. Malkit holds a Bachelor of Science in Business Management Information Systems from San Jose State University, completed in 2019.