Balbina Wong

Balbina Wong is a seasoned business analyst with extensive experience in data analysis and performance reporting across various organizations. Currently serving as a Principal Business Analyst at Dunelm since February 2023, Balbina previously held multiple roles at Burberry, including Senior Business Analyst and Business Analyst. Prior experience includes positions as an Agile Business Analyst and Data Analyst at DAZN, and a Product Analyst at reed.co.uk. Balbina's expertise encompasses data extraction from platforms such as Google Analytics and Salesforce, dashboard creation, metric definition for new features, and the implementation of the Net Promoter Score. Academically, Balbina holds a Master of Science in International Employment Relations and Human Resource Management from The London School of Economics and has a solid educational foundation in Business Management and Organizational Studies from Western University. Additionally, Balbina is a candidate for a Bachelor of Arts at Ivey Business School and possesses an International Baccalaureate Diploma from Shanghai American School.