Robert Smith

Robert Smith is an experienced professional in workforce management and operations. Currently serving as Manager of Workforce Management at Duquesne Light Company since May 2022, Robert has previously held positions as Contact Center Applications Manager at Thermo Fisher Scientific from July 2018 to June 2022, and Manager of Workforce Operations at Guardian Protection Services from 2008 to July 2018. Earlier in the career, Robert worked at Thermo Fisher Scientific from 2004 to 2008 as Performance Reporting Manager (Resource Planning). Robert holds a Bachelor of Science degree in Information Science from the University of Pittsburgh.