Mark Leventhal is a skilled technical support engineer with extensive experience in IT support and management. At Dynabook Americas, Mark has excelled since August 2020 in managing on-site service providers, handling escalations, and troubleshooting issues, resulting in a significant reduction of follow-up repairs and back orders. Prior to this role, Mark served in IT User Support for Coast Community College District, where responsibilities included tier 2 helpdesk support and transitioning systems to O365. Additional experience includes a supervisory position at LIFETIME FITNESS, where team leadership led to award-winning recognition, and a role as Assistant Manager at Vector Marketing, focusing on recruitment and sales growth. Mark holds an Associate of Arts degree in Computer and Information Sciences from Saddleback College.
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