Filomena Gogel

Filomena Gogel is the SVP of Management Consulting at E Source. Filomena has over 15 years of experience in management consulting, shared services, and outsourcing.

Filomena started their career at KPMG Advisory, where they spent 3 years as a Director. Filomena then moved to Capgemini, where they spent 3 years as a Vice President.

Filomena has extensive experience in conducting call center assessments and leading call center transformations. Filomena has also led customer service outsourcing engagements for major North American utility companies.

Filomena is a recognized expert in the field of management consulting and shared services. Filomena is a frequent speaker at industry events and has been published in several leading journals.

Filomena Gogel has a MBA in Business Management from Seton Hall University and a Bachelor of Arts in Languages/Marketing from Seton Hall University.

Their manager is Ted Schultz, CEO. Filomena Gogel works with Jesse Woods - VP, Client Success, Data Science, Kym Wootton - Chief Administrative Officer, and Jonathan Willcox - CFO.