Valerie B.

Valerie B. is a seasoned professional in business development and customer success, currently serving as a Business Development Coordinator at Eagle Telemedicine since June 2023. Prior experience includes a role as the Lead Member Success Agent at Carputty from July 2021 to June 2023, where Valerie B. focused on consumer retention and engagement initiatives, cross-departmental collaboration for efficiency improvements, and the maintenance of the CRM Knowledge Database System. Valerie B. also designed training content and supervised the Member Success Team, enhancing the overall member experience. Earlier in the career, in the position of Member Success Agent, responsibilities included gathering member interactions, educating consumers on product value, and providing prompt and friendly support. Valerie B. holds a Bachelor's degree in Marketing from Reinhardt University.