Alvin Palacios

Alvin Palacios is a seasoned professional in service delivery and application support with over 26 years of experience in the technology sector. Currently serving as Sr. Manager of Service Delivery at Early Warning® since March 2022, Alvin has previously held significant roles including Leader Business Systems at Arizona Public Service, Manager of Service Support at DHL Information Services Americas Inc., and Application Support Manager at T-Systems. Alvin's extensive background includes supervising support teams, ensuring adherence to service level agreements, and providing technical and user support across various applications. Armed with a Bachelor of Science degree in Computer Science from AMA University, Alvin commenced a career in technical roles starting as Technical Staff at First Datacorp.