Kelsey McKeen

Kelsey McKeen currently serves as Operations Manager at EastBanc Technologies since August 2021, bringing extensive experience in enhancing customer satisfaction and operational efficiency. Previously, Kelsey held the same title at Oakmont Landscaping from March 2019 to September 2021, where a focus on digital presence and marketing strategy contributed to increased brand awareness and sales. Prior roles include Manager of Documentation and Senior Technical Writer at Ntrepid from January 2015 to June 2019, where Kelsey led a team of writers and coordinated content needs across various departments. Earlier career experience includes positions at FICO® and Northrop Grumman Information Systems, which encompassed roles such as Technical Publications Engineer, Technical Writer, Project Assistant, Administrative Assistant, and Configuration Management Assistant.