Heidi Lasserra is a seasoned professional with extensive experience in customer operations and management. Currently serving as the Senior Manager of Customer Operations at EastPoint Sports since February 2022, Heidi has held various managerial roles, including Department Manager at Bed Bath & Beyond and Customer Operations Manager at Veeco Holdings. Previous experience includes a significant tenure as DC Operations Supervisor at Marc Jacobs and serving as Director of Customer Service at both JA Apparel Corp and Michael Aram, Inc. Heidi's foundational education includes a high school diploma in Literature from Emerson High School, completed in 1989.
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