Nafis Khan

Nafis Khan is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Easyrewardz Software Services since April 2022, where responsibilities include managing CRM and loyalty programs for retail brands. Previous experience includes roles as Account Manager at Accentiv' India, overseeing employee recognition and loyalty programs for notable clients such as SBI Cards and Airtel, as well as Assistant Account Manager at Grass Roots India, focusing on employee and channel engagement loyalty programs. Earlier positions included Sr. Relationship Officer at Times of Money and Sr. Contact Center Executive at Adventity Global Services Pvt Ltd., where sales targets and quality standards were consistently met. Nafis Khan holds a Post Graduate Diploma in Financial Management from the University of Mumbai and a Bachelor's degree in Commerce from SK Somaiya College of Arts, Science and Commerce.