Eneida Calisto Lopes

Eneida Calisto Lopes is an experienced professional in merchant operations and customer experience, currently serving as Merchant Operations Senior Manager at EBANX since October 2021, following previous roles that include Customer Experience Sr Manager and Customer Experience Manager. Prior to EBANX, Eneida accumulated extensive experience at Mondelēz International from April 2008 to September 2021, holding various positions such as Sales Planning Manager, Demand Planning Manager, and Customer Service Manager, among others. Eneida holds a Bachelor of Fine Arts - BFA with an MBA in innovation and entrepreneurship from FIA Business School, completed in May 2023, and a degree in Administration from Anhanguera Educacional, earned in 2008.