Cynthia Palza

Cynthia Palza serves as the VAT Coordinator Team Lead at EBV Finance since October 2020, responsible for team management, procedure development, goal setting, KPI compliance, reporting, coaching, and stakeholder collaboration. Previously, Cynthia held roles as a Customer Care Agent and Teaching Professional at Universidad Privada de Tacna and gained experience as a Quality Analyst at Barclays Group Operations Lithuania, focusing on monitoring compliance, technical support, and training. Additionally, Cynthia worked as an Assistant Manager at Carnival Cruise Line. Educational qualifications include a Bachelor's degree in Hotel, Motel, and Restaurant Management from Universidad Católica de Santa María, various associate degrees and diplomas in Business Administration and Management, and a Higher National Diploma in Business Administration and Management from Universidad Nacional de Trujillo and Universidad Nacional Santiago Antúnez de Mayolo.