Rebecca Kevern

Rebecca Kevern currently serves as the Director of Customer Experience at Echo Water, a position held since March 2024. Prior to this, Rebecca held the same title at Pillow Cube, overseeing customer experience strategies for multiple brands. With extensive experience at Wayfair, Rebecca developed strategic roadmaps, managed engagement programs, and coached teams to enhance performance. Previous roles include Sales Manager and Virtual Sales & Service Manager, focusing on customer satisfaction and sales growth. Rebecca began their career as a Lead Preschool Teacher at Winner School, facilitating early childhood development. Rebecca holds a Bachelor's degree in Psychology from the University of Utah.