Vivek Pathak currently serves as Deputy Manager of Quality Control at Ecom Express Limited, focusing on quality control, loss recovery, terminal closure of shipments, and Pincode mapping since August 2021. Prior to this, Vivek held the position of Assistant Manager in Back Office Operations, where responsibilities included leading operations services, managing shipment lifecycle closures, and ensuring zero loss across various regional centers. Vivek's career also includes multiple roles as Key Account Manager at companies such as Pickrr, Rapid Delivery, Shiprocket, and ShopClues, where key duties revolved around managing premium seller accounts, supply chain management, and logistics operations. Early experience includes positions at Aegis Limited and Polishsys Technologies Pvt. Ltd., emphasizing customer service and technical support. Vivek holds a Bachelor of Technology in Electronics Engineering from Azad Institute of Engineering and Technology, Lucknow, acquired between 2009 and 2013.
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