Amanda Hartline (she, her, hers)

Amanda Hartline currently serves as the Customer Service Manager at ECS Tuning, where responsibilities include building and coaching a dynamic automotive customer service team and initiating cost-saving incentives. Amanda has extensive experience in various roles at Enterprise Holdings from 2015 to 2020, including Vendor Management Analyst and Insurance Support Supervisor, focusing on team coaching, performance evaluation, and customer service efficiency. Prior to that, Amanda held positions as Assistant Manager and Management Trainee at Enterprise Rent-A-Car, and started a career in customer service as a server at Peter Shears and Mancys Italian. Amanda holds a degree in Psychology, Sociology, History, and Communication from Kent State University.