Heather Collins

Heather Collins is a skilled professional with diverse experience across various roles and industries. Currently serving as a Tier III Author at Process by Design Consultants, LLC since January 2023, Collins specializes in the creation of materials aimed at meeting client requirements. As an Account Analyst at Edfinancial Services since August 2022, Collins contributes analytical expertise. Previous experience includes a longstanding position as a Paralegal at URS | CH2M Oak Ridge (UCOR) starting in August 2011, and a tenure as Claims Team Lead at Appalachian Underwriters, Inc. in 2021. Additional roles include Sales Floor Leader at Walgreens and Lead Sales Associate positions at The Loft, Amy's Hallmark, and Charming Charlie.