Shawn Gustafson

Shawn Gustafson is an experienced IT professional currently serving as IT Manager and Technical Operations Engineer at Edgewater Federal Solutions, Inc., supporting IT services for Encantado Technical Solutions in Albuquerque, NM since April 2021. Previously, Shawn held the role of Technical Operations Engineer at ASRC Federal, contributing to project management, team leadership, and technical writing for DOE Enterprise End-User Computing Support Services at Sandia National Laboratories. Additional experience includes positions as a Windows System Administrator at SAIC, Service Desk Technician and Service Center Team Lead at The Kemtah Group, Inc. and Belcan, and as an Operations Representative at Stryker. Education includes a Bachelor's degree in Organizational Leadership from Colorado State University Global and an Associate of Applied Science in Computer Information Systems from Central New Mexico Community College.