Ajay Reddy Anugu

Ajay Reddy Anugu is an experienced IT leader currently serving as the Director of IT - Service Management Platforms at ETS since January 2024. Ajay has a strong background in IT Service Management, having held senior roles such as Senior IT Service Management Consultant and Director - ServiceNow Practice Lead at MOURI Tech. Previously, responsibilities included managing service management operations at Avalara and Pearson, where Ajay contributed to the development and execution of strategies for service management platforms catering to thousands of end-users. Ajay's career also encompasses positions in leading organizations such as Whirlpool Corporation and Tech Mahindra, showcasing expertise in ITSM, automation, and enterprise architecture. Ajay holds an MBA in Human Resources Management from Sri Krishnadevaraya University and a Bachelor's in Computer Applications from Osmania University.