Noelle Batema

US Team Lead, Customer Success at EduMe

Noelle Batema has a diverse range of work experience in customer success, community operations, and management roles. Noelle currently works at eduMe as the US Team Lead, Customer Success, a position they started in November 2022. Prior to this, they were a Senior Customer Success Manager at eduMe from March 2022 to November 2022.

Before joining eduMe, Noelle worked at Shippo as a Customer Success Manager, SMB, where they helped businesses connect to multiple shipping carriers through one API and dashboard. Noelle held this role from May 2021 to March 2022.

Noelle also has experience at Orka Works, where they served as the Head of Customer Success and Community from December 2019 to March 2021. Noelle founded and managed the Customer Success and Community Operations teams, ensuring exceptional outcomes for clients and the community of workers. Prior to this, they held the positions of Customer Success Manager from April 2019 to December 2019 and Community Engagement Manager from April 2018 to March 2019.

At iCracked Inc., Noelle was the Community and Learning Manager from October 2017 to March 2018. Here, they developed and maintained the curriculum and content of the company's Learning Management System, used to train independent contractors.

Noelle's experience also includes working at Deliv as a Community Manager from September 2016 to October 2017. In this role, they were the primary point of contact for the Deliv independent contractor driver pool.

Earlier in their career, Noelle worked as an Auxiliar de Conversacion at Comunidad de Madrid from September 2014 to June 2016, where they were responsible for coordinating and executing lesson plans for bi-lingual students.

Noelle began their career as the Advertising Director at UCSD Guardian Newspaper, a role they held from April 2013 to April 2014. In this position, they hired, trained, and coordinated advertising representatives and managed the advertising department's functions.

Overall, Noelle Batema has a strong background in customer success, community operations, and management, with experience in various industries and organizations.

Noelle Batema completed their Bachelor of Arts (BA) degree in Communication at UC San Diego in 2014. Noelle has also attended Universitat Pompeu Fabra, but specific information about their degree and field of study at this institution is unavailable.

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