Arlena Whittington

Arlena Whittington is a seasoned professional with extensive experience in the tourism and hospitality sector, currently serving as a Senior Market Development & Customized Tour Specialist at EF Go Ahead Tours since February 2014. In this role, Arlena designs and manages customized global tours, oversees high-impact tours, and addresses escalated logistical issues. Previous positions at EF Go Ahead Tours include Market Development & Customized Tour Specialist and Assistant Manager of Traveler Support, where responsibilities ranged from managing customer service teams to developing quality control processes. Earlier career experiences include roles at Madico, Inc., SEPHORA, and the Connecticut Science Center, which involved customer service, operations management, and event coordination. Arlena holds a Bachelor of Science degree in Tourism and Hospitality Management from Central Connecticut State University and a diploma in French Language from Université de Caen Normandie.